Shipping policy


🚚 Shipping Policy

Last updated: May 12, 2026

Thank you for shopping with us. Below are the terms and conditions that constitute our Shipping Policy.


1. Order Processing Time

All orders are processed within 1–3 business days after receiving your order confirmation email.

  • Orders are not shipped or delivered on weekends or public holidays.
  • During high order volumes, shipments may experience slight delays.

If there is a significant delay in processing your order, we will contact you via email.


2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times

  • Domestic Shipping (India): 3–7 business days
  • International Shipping: 7–21 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, customs processing, or high demand periods.


3. Shipment Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take 24–48 hours to become active.


4. International Shipping

We currently ship to selected countries worldwide.

International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

We are not responsible for delays caused by customs clearance procedures.


5. Incorrect Shipping Address

Please ensure that your shipping address is complete and accurate before placing your order.

We are not responsible for:

  • Orders delivered to incorrect addresses provided by customers
  • Lost packages due to address errors

6. Lost or Damaged Packages

If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery.

Include:

  • Your order number
  • Photos of the damaged package/item (if applicable)

We will work with the courier service to resolve the issue as quickly as possible.


7. Delayed or Failed Deliveries

We are not liable for shipping delays caused by:

  • Natural disasters
  • Courier service disruptions
  • Customs delays
  • Incorrect customer information
  • Unforeseen logistical issues

8. Contact Information

If you have any questions regarding this Shipping Policy, you may contact us at:

  • 📧 Email: support@Goodzi.in